We built SGP Waterproofing around one idea: a homeowner or property manager in Custer, MI shouldn't have to wait three days for someone to look at a wet wall.
SGP Waterproofing is a licensed and insured Waterproofing contractor serving homeowners, property managers, and commercial building owners across Custer, MI. We didn't start as a marketing company that added waterproofing to a service list — our crews came up running sump pumps, pouring interior drain tile, and injecting epoxy into foundation cracks long before the trucks had our name on the door.
We keep our crews local rather than routing calls through a national call center, which means the technician who answers your questions on the phone is often the same person standing in your basement two hours later. That continuity cuts down on the miscommunication that drags out so many waterproofing jobs.
Soil composition changes how much hydrostatic pressure builds against a foundation wall, and Custer, MI's mix of clay-heavy and sandy soils behaves differently depending on the neighborhood, sometimes block to block. A crew that hasn't worked the area tends to size drainage systems using generic assumptions instead of what's actually under the yard.
We also see a lot of properties where a previous waterproofing attempt only addressed the symptom — a topical sealant painted over a cracked wall, for example — without solving the pressure or grading issue causing the crack in the first place. Part of every Custer, MI inspection is checking for that kind of prior patch job before we recommend anything new.
Most Custer, MI water intrusion problems don't start as a flood — they start small, and they get worse on a schedule. Here's what our technicians look for on a first inspection.
A persistent musty smell almost always means moisture is present somewhere in the wall assembly, even if you can't see a wet spot yet.
Those white, chalky mineral deposits on block or poured concrete walls are salt left behind after water has migrated through the concrete and evaporated.
Small stair-step cracks in block walls or vertical hairline cracks in poured walls tend to widen over a season or two as hydrostatic pressure keeps pushing.
Bubbling paint or soft drywall near the baseboards is one of the last signs to show up, which means moisture has typically been present for weeks already.
If your window wells hold water for more than an hour after a storm, that water has nowhere to go but toward the seal around your basement window.
Puddling near the foundation that doesn't drain within a few hours usually means grading, gutters, or a failing perimeter drain — and it's the fastest path to a flooded basement.
Every job starts with the same on-site inspection, whether it's a single crack or a full interior drainage retrofit. Below are the services Custer, MI clients request most often.
A burst window well seal or a failed check valve can put inches of water in a basement in under an hour — our emergency crews carry truck-mounted extraction pumps and moisture meters to start mitigation the same day you call.
Most Custer, MI basements need a combination of interior drainage and a properly sized sump pump — we size the system to your square footage and soil type, not a one-size-fits-all package.
Parking garages, below-grade retail space, and multi-family basements need waterproofing membranes and drainage systems rated for continuous traffic and higher hydrostatic load.
Crack injection is often the most cost-effective Custer, MI repair when the crack is isolated and the wall itself hasn't bowed or shifted.
We install heavy-gauge vapor barriers, seal foundation vents, and add a dedicated sump basin so a damp Custer, MI crawl space stops feeding moisture into the floor joists above it.
Extending downspouts another six to ten feet away from the foundation solves more Custer, MI drainage problems than people expect, and we'll usually check that before recommending anything more invasive.
You describe what you're seeing and we ask a few questions to gauge urgency before anyone gets in a truck.
We walk the interior and exterior with a moisture meter and flashlight, tracing water back to its actual entry point instead of guessing.
We put the scope, materials, and price in writing so you can compare it against anyone else's estimate line for line.
Once installation wraps, we test the sump pump under load and walk you through the warranty paperwork before we leave the site.
Every quote breaks down materials and labor separately, so you can see exactly what you're paying for instead of one vague lump sum.
Because our crews are based in and around Custer, MI, we're not routing your call through a national scheduling system that books you two weeks out.
Our crews run truck-mounted extraction units, moisture meters, and thermal imaging cameras — not a shop-vac and a guess.
We stand behind the installation with a written warranty, and we'd rather send a crew back for a free fix than lose a customer over it.
Every interior drainage system, sump installation, and crack repair we complete in Custer, MI comes with a written, transferable warranty — useful if you sell the property before the coverage period ends.
We dispatch crews throughout Custer and the surrounding Custer, MI service area, including the zip codes listed below. If you're just outside the boundary, call anyway — we often still make the trip.
Zip codes we serve in Custer, MI: 49405
"We had water coming in around the window well every time it rained hard. They regraded the area and sealed the well, and we haven't had a drop since."
— Custer Homeowner
"We were selling the house and the inspector flagged a foundation crack. They came out within two days, injected epoxy, and gave us documentation for the buyer's lender."
— Custer Seller
"Our crawl space had standing water and a mold smell we couldn't get rid of. They pumped it out, encapsulated the whole thing, and added a dedicated sump discharge line."
— Custer Homeowner
"Our old sump pump died during the biggest storm of the year and we got water in the finished basement. They replaced it with a battery backup system so we're covered even during a power outage."
— Custer Customer
"Property management hired them to fix water coming through the garage ceiling. They scheduled the membrane work in phases so we never had to close the whole garage."
— Custer Property Manager
"We'd been dealing with musty smell in the basement for years and finally found out it was efflorescence building up behind the paint. Interior drain tile solved it for good."
— Custer Homeowner
For active flooding we prioritize same-day dispatch across our Custer, MI coverage area; routine inspections usually book within 48 hours.
We quote the full scope in writing after the inspection, so there's no hourly billing or surprise change orders once installation starts.
Our emergency response covers water extraction, temporary pump-outs, and emergency crack sealing to stop active intrusion until permanent repairs are scheduled.
We avoid quoting ballpark numbers over the phone because two basements with the same symptom can need very different fixes.
We repair cracks of nearly any size — hairline cracks are often the easiest and least expensive to seal with polyurethane or epoxy injection before they widen.
We install both — interior drain tile and sump systems for most residential jobs, and exterior membrane or French drain systems when the source is surface water or when excavation is practical.
Most residential interior drain tile or sump installations finish in one to three days; larger commercial membrane projects can take longer depending on square footage.
We can document moisture readings, photos, and scope of damage to support an insurance claim, though coverage and claim approval are ultimately determined by your carrier.
We can walk your specific setup during an inspection and tell you honestly whether your existing drain needs a pump added.
Yes, every interior drainage, sump, and crack repair job comes with a written warranty, and terms are explained in full before you approve the quote.
Yes — we pump out existing standing water first, then move into encapsulation and sump installation once the space is dry enough to work in safely.
We work with property managers, HOAs, and commercial building owners across Custer, MI in addition to single-family homes, including parking structures and multi-unit basements.
One call gets you a licensed technician, a written quote, and a same-day time window.
Call +1-866-476-1348© SGP Waterproofing. All rights reserved.
